Why Choose Lucky Seven Taxis for Your Trip to Alton Towers?

At Lucky Seven Taxis, we pride ourselves on being more than just a ride; we’re your first step to an unforgettable adventure at Alton Towers. With years of experience navigating the scenic routes of Staffordshire, our locally knowledgeable drivers ensure you arrive safely, comfortably, and ready to explore. Family-owned and passionately operated, we’ve been making travel memories brighter, one ride at a time.

Lucky Seven Taxis – Your Premier Travel Partner

At Lucky Seven Taxis, we’re not just about getting you from point A to B; we’re about ensuring your journey is as smooth, safe, and satisfactory as possible. Established over four decades ago, our family-run business stands proud as one of the largest and most respected taxi operators in Stoke On Trent and the broader Staffordshire region. Our longevity and reputation are built on a foundation of professional, reliable, and quality service, making us a pillar of the community we serve. We have been operating 50 years now in the region.


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Have Any Questions?

If you have any comments, suggestions or questions, please do not hesitate to contact us. Our high-quality office staff will help you and answer all your questions.


Welcome to Lucky Seven Private Hire, a premier taxi service provider in Staffordshire and Crewe. We are dedicated to providing our clients with reliable and comfortable transportation services for all their travel needs. Our location at Unit 4, Edensor Road, ST3 2QE, allows us to serve multiple areas. We have provided below answers to some frequently asked questions from our clients.

If you need further assistance, please don’t hesitate to contact us at 01782333333 or via email. We strive to make your experience with us as pleasant and efficient as possible.

How long will it take for my taxi to arrive?

We understand the importance of timely service and aim to have your taxi arrive within 5-10 minutes of booking. However, please note that waiting times may vary, especially during peak periods. To ensure efficient and timely service, we recommend booking in advance.

How will I recognise my taxi?

Our taxis are easily recognisable by the Lucky Seven Private Hire logo and colors. Additionally, we will provide you with detailed vehicle information, including make, model, and registration number, for quick identification.

How will I recognise my driver at the airport?

For airport pickups, your driver will contact you with their details and meet you at the agreed-upon pick-up point. Alternatively, you can opt for our “meet and greet” service, where the driver will wait at arrivals with a sign displaying your name.

Are your taxis accessible for wheelchair users?

We are committed to inclusivity and offer wheelchair-accessible vehicles in our fleet. Please inform us of your requirements during booking to ensure a suitable vehicle is arranged for you.

Can passengers bring their own baby seats?

We are happy to accommodate passengers who wish to bring their own baby seats for children. Please let us know at the time of booking if you plan to do so.

Do you operate a fixed price policy?

To ensure transparency, we operate with a fixed pricing policy. Metered pricing is applicable within local areas, while fixed prices are set for journeys originating outside these areas.

Which airports do you offer transfers to?

We provide airport transfer services to all major UK airports, including London Heathrow, Gatwick, Manchester, Birmingham, Bristol, Liverpool John Lennon, Edinburgh, and Glasgow. You can trust us for all your airport transfer needs.

Is it possible to book a taxi in advance?

Advance bookings are highly recommended to guarantee timely service, especially for airport transfers.

Can I request a specific driver?

We understand that some clients may prefer to travel with a particular driver. While we cannot guarantee availability, we will do our best to accommodate your request. Please specify any preferences during booking.

What sort of vehicles do you have available?

We have a variety of vehicles in our fleet, including Saloon cars, MPVs (6 passengers), Minibus (7 passengers), and Buses (8 passengers).

Do your drivers pick up from out of Stoke and bring back to Stoke?

Yes, our drivers pick up passengers from out of Stoke and bring them back to Stoke. Additionally, we pick up passengers from Stoke and take them to out-of-areas.

In which areas do you operate?

We operate in Staffordshire and Crewe and Nantwich area, providing our top-notch taxi services in these regions for your convenience.

What payment methods do you accept?

We accept cash, debit/credit cards, and bank transfers, as well as Google Pay and Apple Pay. Please inform us of your preferred payment method during the booking process.

Can I cancel or modify my booking?

We understand that plans can change, and we allow clients to cancel or modify their booking with at least 24 hours notice to avoid any cancellation fees.

Do you offer accounts for businesses?

We offer corporate accounts that streamline transportation management for businesses. Please contact us to set up a corporate account tailored to your business needs.

How can I provide feedback on my journey?

We value our clients’ feedback and aim to enhance our services to meet their expectations. Expect a feedback request post-journey via email, or feel free to share your feedback directly with us.

We appreciate your interest in our services and strive to provide you with a safe, comfortable, and efficient transportation experience.

For inquiries or bookings, please contact us at 01782333333 or visit us at Unit 4, Edensor Road, ST3 2QE, Stoke-on-Trent. Choose Staffordshire’s leading taxi service for a memorable travel experience!